Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.<br><br>
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
Project Context and Scope
The IOM and UNHCR missions in Armenia are implementing the project “Enhancing Policy Framework and Capacity for Effective Migration and Asylum Management in Armenia”. This two-and-a-half-year project is co-funded by the European Union (EU) and aims to contribute to more effective and accountable service delivery that is based on the principles of good governance and respect of rule of law in the areas of migration, asylum, and human rights. Specifically, it will support the enhancement of asylum and migration governance in Armenia to foster well-managed and secure cross-border mobility and continue strengthening migration and asylum systems in Armenia.
In 2023, IOM supported the newly established Migration and Citizenship Service (MCS) with conducting induction training for all the staff members to ensure effective functioning of the newly formed institution and equip staff members with the necessary knowledge and skills required for their roles. In 2025, IOM supported the MCS with institutionalization of trainings within the permanent training facility of the Ministry of Internal Affairs. This process involved integration of the curricula into the permanent training structure of the MCS. By doing so, the training became an integral part of the MCS's training framework, ensuring learning continuity and sustainability, as well as evaluation for permanent staff.
Building on the previously developed basic training course and the Moodle-based learning system installed for the Migration and Citizenship Service, the next phase of support will focus on developing advanced-level training materials to further strengthen the knowledge and technical capacities of MCS staff. The advanced course will complement the existing basic course and ensure continuous professional development of MCS personnel. The consultant will review relevant legislative developments, Standard Operating Procedures (SoPs), and institutional practices of the MCS to ensure that the advanced training materials reflect the most recent policy and operational framework.<br>
Organizational Department / Unit to which the Consultant is contributing
IOM Armenia, “Enhancing Policy Framework and Capacity for Effective Migration and Asylum Management in Armenia” project, MS.0049
Tasks to be performed under this contract
Education
Advanced university degree in the relevant field.
Experience
At least 5 years of proven experience preferably in the area of skills training, teaching methods, educational methods;
Previous experience in design, supervision, and implementation of training curriculum;
Proven trainer with 3-5 year experience in conducting TOT, curriculum development etc;
Experience in working with public administration, academia, local authorities, and institutions/organizations working on migration management issues or other related issues at national and/or local level;
Experience in working with international organizations and UN agencies, will be considered as an advantage.
Ability to establish and maintain effective and constructive working relationships with people of different national and cultural backgrounds while maintaining impartiality and objectivity.
Experience in developing online learning content and training materials for Learning Management Systems (LMS), including Moodle, is considered an asset.<br>
Languages
For this consultancy, fluency in Armenian and English is required (oral and written).
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this <a href="https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf" target="_blank" rel="noopener noreferrer">link</a>. Competencies will be assessed during the selection process.
<strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:
<strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
<strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
<strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
<strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.
<strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.
<strong>Core Competencies</strong> – behavioural indicators
<strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
<strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
<strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.
<strong>Accountability</strong>: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
<strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the <a href="https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1" target="_blank" rel="noopener noreferrer">IOM e-Recruitment</a> system (for internal candidates link <a href="https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/redwood/internalmobility" target="_blank" rel="noopener noreferrer">here</a>). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: <a href="https://www.iom.int/careers" target="_blank" rel="noopener noreferrer">IOM Careers and Job Vacancies</a>